London Borough of Enfield is a Local Authority in London.
In 2009 it had a total population of 273,507 people.
|Award Notice Available||Procurement Abandoned||No Award Notice Issued|
Complaint(s) from Mystery Shopper Scheme regarding this authority
|Mystery Shopper results July to September 2016|
|A supplier contacted the Mystery Shopper team in relation to a procurement run by the London Borough of Enfield. The supplier’s tender for the refurbishment of Edmonton library had been unsuccessful, they believed, as a result of the interpretation of one word in a highly-weighted quality requirement. The supplier contended that the successful supplier’s score for this requirement indicated that an incorrect interpretation of the relevant word had resulted in an unrealistically high score and that the award decision was unsound.||The Council said that, while one could debate the precise definition of the word at issue, it was open to bidders to seek clarification before submission of tenders, and in any event the Council’s fundamental requirement was clear. The Council did not therefore accept that the award decision was flawed. It did however accept a recommendation that in future it should take special care to ensure that the text for high-weighted requirements was clear, and that the meaning of any industry/sector-specific terms used was generally accepted.|